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Post-call SMS summaries

One short text to your own phone after every call. The fastest way to know something happened without opening anything — and it's on every plan.

What you get

A single text, after every finished call, with the caller's name and number, what the call was about, and how it ended.

Every call means every call — including Abandoned ones where somebody hung up straight away. That's deliberate: a run of instant hang-ups is exactly the kind of thing worth noticing quickly, and you'd never spot it from a dashboard you weren't looking at.

It reads as one short sentence covering three things that are always there: who called (their name if the caller gave it, and their number), why they called, and how the call ended, such as the appointment time that was booked, a transfer to you, or a request for a call back. For example:

Example text

Talkybara: Dana Whitfield (555) 555-0102 called for a quote on a leaking kitchen faucet repair and booked Tue Oct 6 at 2:00 PM.
Address: 412 Orange Street

If the caller left an email address or street address, it's added on its own line so you can copy it, when there's room. If they said when to call them back, that's included too. If the caller never said why they called, the text says so rather than leaving it out. For the full picture, open the call or read the transcript email.

Turning it on

It's off until you switch it on. Turn on "Text me a summary after every call" in either place:

The welcome page you see right after signing up. It saves as soon as you flip it.
Account Settings → Notifications, then save.

There's no phone number to set up first. The texts go to your personal phone number, and when you sign up, the business phone number you verify during setup is saved as your personal number too, already verified. So it works as soon as it's on.

Available on Starter, Growth and Scale alike — there's no plan gate on this one.

Want the texts on a different phone?

Go to Account Settings → Profile and change your personal phone number. We text a code to the new number, and summaries move over once you enter it. Until then they keep going to the number you already verified.

If the toggle says nothing will send

That means your account doesn't have a verified personal phone number yet — this can happen on some older accounts. Add one in Account Settings → Profile and enter the code we text you. The toggle stays on meanwhile, but nothing goes out until the number is verified.

Stopping it

Two ways, and they behave slightly differently:

Turn the toggle off in Account Settings → Notifications. The normal way.
Reply STOP to any of the texts. This switches the toggle off for you, straight away.

Either way the result is the same and it's permanent until you change it back. The first text you receive tells you STOP is available.

Replying START won't switch it back on

This is the one behaviour that surprises people. Texting START or UNSTOP is noted, but it does not re-enable the summaries — turning them back on is deliberately an explicit action in the dashboard.

The reason is that there's exactly one place that decides whether you get texted: the toggle in your settings. Keeping it that way means you can never be silently re-subscribed after opting out, and never silently skipped after opting back in.

STOP applies to all our texts

Replying STOP opts your number out of every kind of text from Talkybara, not just call summaries. That includes the recovery text used if you ever forget which email address your account is under — so if you've stopped texts and later can't get back in, go straight to support rather than waiting for a text that won't arrive. See Resetting your password.

SMS vs. email

They're independent — turning one on doesn't change the other, and both can run at once.

The useful split for most people: SMS for every call, so you know immediately that something happened; email transcripts for the three outcomes that actually need you, so the detail is there when you sit down. See Email notifications overview.