Ad attribution

This page is not about tracking where your callers came from, and there is no ad-attribution feature in your dashboard. The one choice you have is whether we share anything at all; see "Opting out" below.

If what you're after is insight into your own callers — new versus returning over time, when they ring, what they convert on — that's the Analytics page, on Full analytics. See Picking a plan.

When you first arrive at talkybara.com, we record how you got here so we can tell which of our own advertising is worth paying for. Three small cookies, all set on your first visit and kept for 90 days:

If you signed up, those details are attached to your account so that later milestones — your trial starting, your trial converting to a paid plan — can be credited back to however you originally found us. They stay with your account until you delete it or opt out.

When you sign up, start a free trial, or subscribe, we may send our advertising partner a short event saying so. Each one can include:

• A scrambled (hashed) copy of your email address, your account ID and, once you've added it, your business's contact phone number
• The click identifier above, if you arrived from an ad
• Your IP address and browser type when you signed up
• For a trial or subscription, the plan's price or the amount paid

Once an event has been sent, our own copy keeps only which event it was, when, and any price or amount, for 180 days. An event that is never sent is deleted after 7 days.

Use the Your Privacy Choices page, linked at the bottom of our website, on the sign-up page, and in Account Settings. If you turn on Global Privacy Control in your browser, we treat that as an opt-out too.

Once you've opted out, we don't set the three cookies above (and clear them if they're already there), we send no more events, and we delete any that were still waiting to be sent. Events sent before you opted out can't be recalled.

The events worth measuring happen long after you've stopped browsing. A trial that converts on day 14 does so during a payment event with no browser involved at all — no page, no cookies, nothing left to work out where you came from.

So the connection has to be made while you're still on the site. Signup is the last moment your account and your visit details exist at the same time, which is why that's where it happens.

• No advertising tracker runs on Talkybara pages. The record is kept on our side, not built by a script in your browser watching what you do.
• No browser identifier is invented for you. Nothing is fabricated to make you easier to match.
• Nothing about your callers is involved. Your call records, transcripts, contacts and appointments are not part of this and are never sent to an advertising partner.
• No audience building by us. We use this to measure whether our own advertising worked, not to build lists of people to target. The advertising partner handles what it receives under its own terms.

Our Privacy Policy is the authoritative account of what we collect and how long we keep it. If you have a specific question about your own record, contact support — see Contacting support & your security PIN.